Introduction

Welcome to ShyButTrue, operated by Klaxobop Limited. We appreciate your trust and are committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you visit our website, www.shybuttrue.com (the ‘Site’), and make purchases from our online store. Your privacy and the security of your personal data are important to us, and we aim to be transparent about our data practices.

Information We Collect

When you place an order on our website, we collect essential personal information to process and deliver your purchase. This includes your name, email address, phone number, shipping address, and billing address. This data is necessary for fulfilling orders and providing customer support.

Our website is built on the WordPress platform and uses WooCommerce for e-commerce functionalities. These platforms collect technical data such as IP addresses, browser types, device information, and usage details through cookies and other tracking technologies. This technical data helps maintain and optimize the functionality of our Site but is managed by WordPress and WooCommerce.

How We Use Your Information

We use the personal information you provide to:

• Process and fulfill your orders.
• Verify payment details and manage order logistics.
• Communicate with you about your orders, including confirmations, shipping notifications, and delivery updates.
• Address any inquiries or issues related to your orders.

Technical data collected by WordPress and WooCommerce helps us understand user behavior and improve site functionality. This data also supports security measures by identifying unusual activities that may indicate unauthorized access.

Payment Method: Payments on Shy But True are securely processed through Stripe Payments. You will only be charged when you choose to make a purchase. We do not store or have access to your credit or debit card details.

Billing: By providing your payment information, you authorize us to charge the applicable fees to your payment method. Payment must be received before your order is processed. In case of a payment failure, your order will not be fulfilled.

No Unauthorized Deductions: Shy But True will never deduct any payment from your account without your explicit permission. All charges are processed with your consent at the time of purchase.

Data Collection by WordPress and WooCommerce

WordPress and WooCommerce collect technical data, including cookies and usage details, to operate their services effectively. This data is not used by us for improving the site or collecting feedback. We do not control the collection or use of this data, as it is managed by the platforms we use to host our Site.

Data Security

The security of your personal information is a priority for us. However, since we use WordPress and WooCommerce to host our Site, they implement the primary security measures, including encryption and firewalls. Although we strive to protect your data, we acknowledge that no system can be completely infallible. We encourage you to use strong passwords and secure your accounts.

If you suspect any unauthorized access to your data or encounter suspicious activities, please contact our support team immediately. support team: support@shybuttrue.com

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccuracies in your data.
• Deletion: Request the deletion of your personal data when it is no longer necessary or if you withdraw consent.
• Opt-Out: Opt-out of receiving marketing communications from us at any time.

We are committed to facilitating the exercise of these rights and ensuring your data is handled responsibly.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us provide a personalized experience. You can manage cookie preferences through your browser settings. Note that blocking or deleting cookies may affect certain functionalities of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@shybuttrue.com. We are dedicated to addressing your inquiries and ensuring transparency about our data practices.

Thank you for trusting ShyButTrue with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.